Privacy Policy
Meant To Close LLC (“Meant To Close,” “we,” “us,” or “our”) respects your privacy. This policy explains information we may collect when you use meanttoclose.com, contact us, request real estate information or services, schedule an appointment, subscribe to updates, or communicate with us by email or text message.
Information we may collect
- Contact information: name, email address, phone number, mailing address, and communication preferences.
- Real estate inquiry information: property addresses, buying, selling, or investing interests, timing, appointment information, and details you choose to provide about your real estate needs.
- Communication information: emails, text messages, form submissions, appointment requests, and records of consent or opt-out requests.
- Website and device information: IP address, browser/device information, pages viewed, referring pages, and similar technical information collected through hosting, security, analytics, or similar technologies.
How we may use information
We may use personal information to respond to inquiries, provide requested real estate information and services, schedule and manage appointments, communicate about active transactions or requested services, deliver educational housing and market information when requested or consented to, maintain consent and opt-out records, improve our website and communications, protect against fraud or misuse, and comply with legal or regulatory obligations.
Email and text messaging
If you separately opt in to marketing email or SMS messages, we may send communications consistent with the consent you provided. Consent to marketing text messages is not a condition of purchasing goods or services. Message frequency varies. Message and data rates may apply.
All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.
You may opt out of marketing text messages by replying STOP. Reply HELP for help. You may unsubscribe from marketing emails using the unsubscribe link included in those emails.
How other information may be shared
For information other than text messaging originator opt-in data and consent, we may use service providers that help operate our business, such as website hosting, customer relationship management, email and SMS delivery, scheduling, analytics, document, and communication providers. These providers may process information on our behalf for the services they provide to us.
We may also disclose information when required by law, legal process, regulation, court order, or when reasonably necessary to protect rights, safety, or the integrity of our services.
Service providers
Our systems may include Brevo for permission-based email and SMS delivery, Follow Up Boss for customer relationship management, Google services for email and scheduling, ImprovMX for email forwarding, and Netlify for website hosting. Providers may change as our business systems evolve.
Cookies and similar technologies
Our website or its service providers may use cookies, logs, or similar technologies for site functionality, security, analytics, and performance. Browser settings may allow you to limit or delete cookies, although doing so can affect website functionality.
Data retention
We retain information for as long as reasonably necessary for the purposes described in this policy, to maintain business and transaction records, comply with legal obligations, and honor communication preferences and opt-out requests. Suppression records may be retained so that an opted-out contact is not accidentally re-enrolled.
Your choices and privacy requests
You may ask us to update or correct your contact information, request deletion where appropriate, or change your communication preferences. Depending on where you live and applicable law, additional privacy rights may apply.
Contact charles@meanttoclose.com or call 757.434.7004.
Security
We use reasonable administrative and technical measures designed to protect information. No internet transmission or storage system can be guaranteed to be completely secure.
Children
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website.
Changes to this policy
We may update this Privacy Policy from time to time. The effective date above will reflect the latest version.
Contact us
Meant To Close LLC
Portsmouth, Virginia
757.434.7004
charles@meanttoclose.com